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Getting It Right: Decision Making and Change Management

Special Offer!

“Save with back-to-back courses”
Register at the same time for the May 2011 offering of both this course and Gaining Commitment: Coaching and Motivating in the Workplace and enjoy a discount—pay just $2,990 for both courses, a substantial savings from the regular cost of two courses. You save $800! Discount will be shown on your registration confirmation invoice received in the postal mail.

Getting It Right: Decision Making and Change Management

Discover how effective decisions lead to organizational change management

Management development training typically only covers half the battle that managers face today: people leadership training and management skills. But there is a lot more to this course: management training, leadership development, and handling the organizational change process.

Important decisions require leadership to use the appropriate processes and data tools to reach the best conclusion. In this course, you will learn how decision making criteria can help you frame the problem, define alternatives, and incorporate appropriate data into solution identification.

Leadership skills and leadership communication are vital in not only reaching the right conclusion, but implementing it. After making the right decision, you have to impose change. Getting people to change behaviors may be the toughest and biggest challenge managers, effective leadership and executive leadership, and organizational leadership face today. Learn the six strategies that can overcome the resistance to change and how and when to use them. You can make it happen!

With the powerful knowledge gained during this course, you will be able to:

Execute decision making and tree diagrams

  • Define problems so alternative solutions become apparent
  • Frame business problems using decision trees
  • Understand and model uncertainty
  • Perform sensitivity analysis: the “what if?” dilemma
  • Analyze data

Execute organizational change management

  • Understand the impact of change on your employees
  • Analyze the positive and negative impacts of change
  • Examine the Kurt Lewin change theory along with others
  • Explore six change strategies that reduce resistance and enhance commitment to change initiatives

The University of Wisconsin–Madison, as a member of the University Continuing Education Association (UCEA), authorizes this course for 2.1 Continuing Education Units (CEUs) or 21 hours.