Advanced Management (Formerly Mid-Management)
Most employees focus on developing technical skills in a particular area (manufacturing, IT, marketing, sales, etc.) for the first few years of their careers. The best and brightest who show the most technical competence are promoted into management. These managers struggle in their new roles because the technical skills that originally prompted the promotion are insufficient without skills in three new areas: people management, relationship building and business acumen. Our Advanced Management Development learning track helps managers enhance their skills in these three areas, enabling them to add value to their organization while simultaneously enhancing their career opportunities.
Courses
Business Acumen and Strategy for Managers
“Jump start” the business acumen skills necessary for you to move up in your organization—this course will help you understand the vision of your organization so you can create effective execution and communication plans for your team.
Gaining Commitment: Coaching and Motivating in the Workplace
This course will help you coach and motivate your people by having inspirational conversations, providing clear direction, and offering tools for improvement.
Getting It Right: Decision Making and Change Management
Learn how good decision processes can help you frame problems, define alternatives, and incorporate appropriate data into solution identification, plus discover the six strategies that can overcome the resistance to change and how and when to use them.
How to Influence Without Direct Authority
Discover how to expand your power and positive influence and how to establish credibility and rapport beyond your formal authority in order to get the job done.
Success Under Duress: Emotional Intelligence, Conflict Management, and Negotiations
Investigate methods for alleviating sources of conflict while successfully addressing the underlying interests of all concerned, and examine a process for facilitating and resolving two-party conflict.
The Manager's Role as Leader
Outstanding managers know how to distinguish management from leadership. This course will enable you to confidently lead your team by understanding each situation, its context, and the people involved.
Transformational Leadership
Discover how to get the best performance out of people, and create and communicate a powerful vision that sets a clear direction and inspires confidence in others.